Digital products are intangible goods available for purchase and download directly from our website. These products may include but are not limited to:
Refunds: We want you to be satisfied with your purchase. If you're not completely happy with a digital product, please contact us within [3 days] from purchase date, and we'll do our best to address your concerns or issue a refund if applicable.
Circumstances eligible for refund may include:
Non-delivery of the product: If you have not received the download link or access to the purchased digital product within the specified timeframe (usually immediately after payment), you may be eligible for a refund.
Defective or damaged product: If the digital product is defective or damaged and cannot be used as intended, we may issue a refund or provide a replacement.
Duplicate purchase: If you accidentally purchased the same digital product multiple times, please contact us for a refund of the duplicate purchase.
Not Satisfied: If you feel like it is not up to your satisfaction or it is not suitable for your industry or did not meet your expectations.
If you believe you are eligible for a refund or if you have any questions about our returns and refund policy for digital products, please contact us at [[email protected]]. Please provide your order details and a brief explanation of your request, and we will respond to you as soon as possible.
While we strive to accommodate our customers to the best of our ability, there may be certain situations where refunds are not possible. These include, but are not limited to:
We reserve the right to modify or update our returns and refund policy for digital products at any time without prior notice. Please review this policy periodically for any changes.
By making a purchase from digitalsantai.com, you agree to abide by the terms and conditions outlined in this returns and refund policy.
